Haven Care at Hancock Hall is a 96-bed licensed nursing home at 31 Staples Street in Danbury, Connecticut, holding DPH license CCNH.0002481. CMS gives Haven Care at Hancock Hall an overall rating of 5 out of 5 stars, based on CMS data as of October 1, 2026.
How does CMS rate Haven Care at Hancock Hall in Danbury, CT?
CMS gives Haven Care at Hancock Hall an overall rating of 5 out of 5 stars; its health inspection rating is 5, staffing 3 and quality measures 5, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 5 of 5 |
| Health inspection rating (CMS) | 5 of 5 |
| Staffing rating (CMS) | 3 of 5 |
| Quality measures rating (CMS) | 5 of 5 |
| Ownership type (CMS) | For profit - Corporation |
| Operator chain (CMS) | Not part of a listed chain |
| First certified for Medicare/Medicaid | February 3, 1997 |
| Connecticut license (DPH) | CCNH.0002481, Active, expires 06/30/2027 |
What does Haven Care at Hancock Hall charge per day, and who pays?
Haven Care at Hancock Hall reported a private-room rate of $585 a day and a semi-private rate of $545 to DPH's 2025 Nursing Facility Registry, against a Fairfield County median of $616 for a private room.
| DPH registry item | Value |
|---|---|
| Licensed beds (DPH) | 96 |
| Residents on the registry date | 89 (93% of licensed beds) |
| Private room, per day | $585.00 |
| Semi-private room, per day | $545.00 |
| Residents paid by Medicaid (incl. pending) | 63% |
| Residents paid by Medicare (traditional + Advantage) | 19% |
| Residents paying privately, no insurance | 18% |
About 63% of residents were covered or pending under Medicaid, below the county median of 70%, which says a lot about whether a resident can stay after private funds run out. Registry rates are what the facility reported for private payers; Medicaid and Medicare pay their own rates.
What did recent health inspections find at Haven Care at Hancock Hall?
CMS's most recent standard health inspection of Haven Care at Hancock Hall is dated May 1, 2025 and recorded 6 health deficiencies (6 from the standard survey and 0 from complaint investigations).
The prior cycle (standard survey April 13, 2023) recorded 6 deficiencies, and infection-control inspections produced 0 citations. The Fairfield County median for the latest cycle is 11, so Haven Care at Hancock Hall sits at or below the local middle.
CMS reports no fines and 0 payment denials in its three-year window.
How many nursing hours do residents get at Haven Care at Hancock Hall?
Each resident at Haven Care at Hancock Hall gets about 3.72 hours of nursing staff time per day in CMS's payroll data (lower than the Fairfield County median of 3.96), 0.49 hours of it from registered nurses.
Weekend staffing runs 3.45 hours per resident per day. Total nursing-staff turnover is 50.5% (higher than the Fairfield County median of 32.8%), and registered-nurse turnover is 46.7%. 0 administrators have left in the CMS measurement period.
Who lives at Haven Care at Hancock Hall?
On DPH's 2025 registry date Haven Care at Hancock Hall cared for 89 residents: 55 aged 85 or older and 0 younger than 65.
74 residents were women and 15 men. Most residents are older adults, which is typical for long-stay nursing homes in the county.
Which nursing homes are closest to Haven Care at Hancock Hall?
With 96 licensed beds it is smaller than the county median of 128; the closest other certified home is Havencare at Filosa in Danbury, about 0.1 miles away in a straight line, rated 4 of 5 by CMS.
| Facility / agency | Miles away | CMS overall rating | Private room, per day (DPH) | Residents on Medicaid | Deficiencies cited |
|---|---|---|---|---|---|
| Havencare at Filosa 13 Hakim Street, 06810 | 0.1 | 4 of 5 | $585 | 66% | 14 |
| Saint John Paul II Center 33 Lincoln Avenue, 06810 | 1.3 | 2 of 5 | $500 | 88% | 15 |
| Civita Care Center Danbury 107 Osborne Street, 06810 | 1.6 | 2 of 5 | $634 | 85% | 19 |
| Autumn Lake at Glen Hill 1 Glen Hill Road, 06811 | 1.7 | 3 of 5 | $621 | 69% | 10 |
| Bethel Health Care Center 13 Parklawn Drive, 06801 | 4.3 | 4 of 5 | $560 | 66% | 6 |
Which hospitals are near Haven Care at Hancock Hall?
Haven Care at Hancock Hall sits in Danbury; the nearest acute-care hospital in CMS's hospital data is Danbury Hospital, about 1.6 miles away in a straight line.
The next closest is St. Vincent's Medical Center at about 18.9 miles; distances are straight lines, not drive times.
What questions does Haven Care at Hancock Hall's record raise?
Start with the questions its own record raises: ask how Haven Care at Hancock Hall kept its latest inspection at 6 deficiencies, and request the full statement of deficiencies anyway.
- Nursing turnover of 50.5% is above the county median; ask how many aides on each shift are agency staff.
- At about 93% occupancy on the registry date, ask about waiting lists and whether short-stay rehab beds are separate.
- CMS records a both council here; ask when it meets and whether families can attend.
- If HUSKY C (Medicaid) may pay later, confirm Haven Care at Hancock Hall keeps Medicaid residents who convert from private pay, and how the $75 monthly personal needs allowance is handled.
