Norwalk Care Center is a 150-bed licensed nursing home at 23 Prospect Avenue in Norwalk, Connecticut, holding DPH license CCNH.0002391. CMS gives Norwalk Care Center an overall rating of 2 out of 5 stars, based on CMS data as of October 1, 2026.
What is Norwalk Care Center's CMS Care Compare rating?
CMS gives Norwalk Care Center an overall rating of 2 out of 5 stars; its health inspection rating is 2, staffing 3 and quality measures 4, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 2 of 5 |
| Health inspection rating (CMS) | 2 of 5 |
| Staffing rating (CMS) | 3 of 5 |
| Quality measures rating (CMS) | 4 of 5 |
| Ownership type (CMS) | For profit - Limited Liability company |
| Operator chain (CMS) | Highbridge Healthcare (6 facilities) |
| First certified for Medicare/Medicaid | November 1, 1973 |
| Connecticut license (DPH) | CCNH.0002391, Closed (expiration date passed) |
What daily rates has Norwalk Care Center reported to the state?
Norwalk Care Center reported a private-room rate of $695 a day and a semi-private rate of $655 to DPH's 2025 Nursing Facility Registry, against a Fairfield County median of $616 for a private room.
| DPH registry item | Value |
|---|---|
| Licensed beds (DPH) | 150 |
| Residents on the registry date | 137 (91% of licensed beds) |
| Private room, per day | $695.00 |
| Semi-private room, per day | $655.00 |
| Residents paid by Medicaid (incl. pending) | 80% |
| Residents paid by Medicare (traditional + Advantage) | 14% |
| Residents paying privately, no insurance | 1% |
That private rate is 3.7% higher than the $670 reported a year earlier. About 80% of residents were covered or pending under Medicaid, above the county median of 70%, which says a lot about whether a resident can stay after private funds run out. Registry rates are what the facility reported for private payers; Medicaid and Medicare pay their own rates.
What deficiencies has CMS recorded at Norwalk Care Center?
CMS's most recent standard health inspection of Norwalk Care Center is dated May 20, 2026 and recorded 10 health deficiencies (10 from the standard survey and 1 from complaint investigations).
The prior cycle (standard survey October 9, 2024) recorded 26 deficiencies, and infection-control inspections produced 0 citations. The Fairfield County median for the latest cycle is 11, so Norwalk Care Center sits at or below the local middle.
CMS reports 2 fines totaling $198,225 and 1 payment denial in its three-year window.
How well staffed is Norwalk Care Center?
Each resident at Norwalk Care Center gets about 3.85 hours of nursing staff time per day in CMS's payroll data (lower than the Fairfield County median of 3.96), 0.52 hours of it from registered nurses.
Weekend staffing runs 3.42 hours per resident per day. Total nursing-staff turnover is 36.6% (higher than the Fairfield County median of 32.8%), and registered-nurse turnover is 52.4%. 1 administrator has left in the CMS measurement period.
Who lives at Norwalk Care Center?
On DPH's 2025 registry date Norwalk Care Center cared for 137 residents: 21 aged 85 or older and 46 younger than 65.
63 residents were women and 74 men. A large under-65 group usually means the home takes many younger adults with disabilities or behavioral health needs; ask how units are organized. Compared with the prior year's 127 residents, the census rose.
Which nursing homes are closest to Norwalk Care Center?
With 150 licensed beds it is larger than the county median of 128; the closest other certified home is Notre Dame Convalescent Homes Inc. in Norwalk, about 1.4 miles away in a straight line, rated 2 of 5 by CMS.
| Facility / agency | Miles away | CMS overall rating | Private room, per day (DPH) | Residents on Medicaid | Deficiencies cited |
|---|---|---|---|---|---|
| Notre Dame Convalescent Homes Inc. 76 West Rocks Road, 06851 | 1.4 | 2 of 5 | $465 | 70% | 15 |
| Autumn Lake Healthcare at Norwalk 34 Midrocks Dr, 06851 | 2.0 | 3 of 5 | $725 | 64% | 14 |
| Waveny Care Center Inc 3 Farm Road, 06840 | 3.9 | 5 of 5 | $675 | 34% | 7 |
| Stamford Care Center 53 Courtland Avenue, 06850 | 5.9 | 2 of 5 | $705 | 83% | 10 |
| Ark Healthcare Rehabilitation at St. Camillus 494 Elm Street, 06902 | 7.0 | 3 of 5 | $580 | 85% | 11 |
Where is Norwalk Care Center and what else is on its campus?
Norwalk Care Center sits in Norwalk; the nearest acute-care hospital in CMS's hospital data is Norwalk Hospital, about 0.7 miles away in a straight line.
The next closest is Stamford Hospital at about 6.9 miles; distances are straight lines, not drive times.
What questions does Norwalk Care Center's record raise?
Use the CMS and DPH numbers to steer the tour: ask how Norwalk Care Center kept its latest inspection at 10 deficiencies, and request the full statement of deficiencies anyway.
- Nursing turnover of 36.6% is above the county median; ask how many aides on each shift are agency staff.
- Ask what the $198,225 in CMS fines were for and whether the issue is resolved.
- At about 91% occupancy on the registry date, ask about waiting lists and whether short-stay rehab beds are separate.
- CMS records a resident council here; ask when it meets and whether families can attend.
- If HUSKY C (Medicaid) may pay later, confirm Norwalk Care Center keeps Medicaid residents who convert from private pay, and how the $75 monthly personal needs allowance is handled.
